We Have Two Locations to Serve Your Needs:
CAMBRIDGE Directions
EVERETT Directions Copyright © 2005, 2006, 2007 Career Source |
Career Source SeminarsCommunication: Connecting In Today's Workplace Developing Productive Teams Grant Writing I Grant Writing II Grant Writing I & II Handling Difficult People How To Advance In Your Current Job I Need To Make A Speech Interviewing - Hiring Right The First Time Negotiation - Reaching An Agreement That Works For You Sell the Sizzle, Not The Steak Sucess = Understanding Your Stengths Telephone Skills Equals Optimum Customer Service The Effective Manager Time Is On My Side Waiting To Exhale At Work What's Your Niche Working With Difference Communication: Connecting In Today's WorkplaceCommunication is a critical component in building workplace relationships. Communication is more than words...it's the way we convey our messages. The medium is the message. In this class we take the time to look our own communication styles as well as the styles of those around us. We will discuss the power of words in conversation. Class discussion will also focus on the unconscious and conscious cues we send to others. At the end of the class each participant will create a personal action plan to enhance her/his communication skills. 3 Hours Developing Productive TeamsOrganizations facing increased demands and competition need their employees to work effectively as teams. Managers and supervisors need the leadership skills necessary to generate improvements in productivity and work processes, as well as to enhance relationships among groups of people who work together. During this workshop, you will practice and develop skills as a facilitator / leader to move your team to higher levels of productivity. Emphasis will be on opportunities to learn:
3 Hours Grant WritingWriting successful grants is not mysterious or impossible. This seminar takes the mystery out of the process by covering the basics of successful grant writing. Topics include matching the funding source to your program, targeting your response to the priorities in the grant, organizing your material and writing clearly and persuasively. We will analyze samples of what works, how to make it work, and pitfalls to avoid. 3 Hours Grant Writing IIAfter a brief review of the structure of a grant, participants will break in small, working groups to complete one part a grant. Each group will present on that part of the grant, followed by a group discussion. Attendance at a Grant Writing I Workshop is a prerequisite. 3 Hours Grant Writing I & IIThis two-part, same day workshop will provide you with the basics of searching for, planning for and writing responses to grants offered by the Federal and State agencies, foundations and local organizations. After a half-hour break, we will reconvene and review a grant application and a response to that application. 4 Hours Handling Difficult PeopleStop the world, I want to get off! Isn't that how it feels when you are overwhelmed with those difficult people...coworkers, clients, customers the list is endless. Are you satisfied with your current strategies for dealing with those difficult folks? Are you in the market to update your people skills? Then this is the class for you. We will look at difficult personality types, and ways to disengage with ease and grace. 3 Hours How To Advance In Your Current Job
3 Hours I Need To Make A SpeechIt finally happened. Your boss asked you on Friday to give a presentation 9 AM Monday morning. The weekend is spent in panic. Where do you begin and how will it end. This class is for people who panic at the thought of 'speaking in front of people.' Class discussion will focus on developing topics, organizing information, delivery, and presentation. 3 Hours Interviewing - Hiring Right The First TimeMaking a mistake in the interviewing and hiring process can be costly and time-consuming. Hiring the right person for the job is critical when building high performance teams and reducing costly turnover. In this workshop, you will learn the appropriate steps to hiring "winners" by interviewing and hiring the best applicants while avoiding legal and procedural pitfalls. You will also discover how to surface past work behaviors and evaluate candidates based on the job's real needs. You will learn how to:
3 Hours Negotiation - Reaching An Agreement That Works For YouFace it, negotiation is a fact of life whether it's quibbling over what movie to go to or deciding a conflict in an out of court settlement. We all negotiate something every day. It is the basic means of getting what you want from others. In this workshop you will learn to:
3 Hours Increase Your Career Success By Analyzing Your Strengths And Weaknesses
3 Hours Telephone Skills Equals Optimum Customer SerivceTypically, the first impression of your company is made by telephone. One way your customers evaluate your product or service is by the way their telephone call is handled. The individual who answers your telephone IS your company, and that first impression has a far-reaching effect, creating either a favorable or unfavorable impression. It's not what you say, but how you say it. This workshop is designed to give customer service representatives a warm, professional telephone style, and will demonstrate how the angry caller can become your most loyal customer. At the conclusion of this workshop, participants will be able to:
The Effective ManagerToday's manager manages in a complex world comprised of scandals, global markets, new systems and technologies. Finding, retaining and developing and keeping an efficient, innovative, and motivated work force is critical to maintaining the competitive "edge". The Effective Manager provides new and experienced managers with information and techniques to inspire workers. Managers will be expected to participate in class discussions, and take a realistic assessment of their management histories. Discussions will examine critical issues of management styles, credibility and employee morale. Participants will then develop their own individualized plan which they can implement to enhance their management skills. 3 Hours Time Is On My SideTick, tick, tick ... where did the day go? Is it Monday again? Did you blink and lose a day? Is your inner clock out of whack with the office clock? Do these symptoms sound familiar? This might be the place for you. Let's explore some creative ways to getting things done, and organizing activities so you can feel that time is on your side. Toys are welcome. 3 Hours Waiting To Exhale At WorkYou are at work for 8+ hours a day, 5+ days a week. Do you exhale at work or wait until you are in the company parking lot? Work place stressors rob us of vital energy needed to perform successfully at work and enjoy our lives outside of the office. Join us and learn to exhale in the face of work place politics, crunch deadlines, uncooperative computers, office divas, and the cube maze. Class discussion will focus on:
We look forward to seeing you in class. Until then, here's a bit of free advice ... breathe. What's Your NicheAre you unclear about the specific occupation or niche within your field that you prefer to focus on? This seminar is designed for someone who has already considered some of their options (and/or take a career exploration workshop or testing) and needs to complete the process by choosing exactly which direction to go in. Exercises and tools will be provided to help you make your choice. Pre-Work exercises are required before coming to this class. 3 Hours Working With DifferenceWe live and work in a diverse world. Every day we encounter people with different backgrounds, skills and ideas. That diversity can enrichen the quality of our lives. But it can at times seem confusing and threatening. How do we get through the confusion and broaden our comfort level with people who do not look, or sound or think like us? It's a challenge that can become our greatest adventure. This class doesn't offer an immediate panacea. But it does provide participants with an opportunity to explore their attitudes about differences, broaden their definitions of diversity and develop strategies to increase their level of comfort with those they work/interact with on a daily basis. 3 Hours |
|
|
||
|
|
|
|
Career Source is a member of the Massachusetts One-Stop Career Center System and is chartered by the